- +185% engagement
Cultural Heritage Meets Digital Innovation
When centuries-old institutions embrace modern technology, extraordinary transformations unfold. Kaunas City Museum – guardian of Lithuania’s former capital heritage spanning five historic locations – sought to bridge the gap between medieval castle walls and contemporary digital expectations. BMCentrics partnered with this cultural cornerstone to reimagine visitor engagement through strategic no-code solutions.

About Heritage Institution
Kaunas City Museum commemorates the history of the city and its legendary citizens through five distinct departments: Kaunas Castle, Kaunas Town Hall, Folk Music Branch, Mikas and Kipras Petrauskas House, and Juozas Gruodis House. Located within iconic structures like the medieval Kaunas Castle and the elegant Town Hall at Rotušės Square, the museum preserves archaeological findings, reconstructed 18th-century artifacts, and interactive exhibitions that bring centuries of Lithuanian culture to life.

Innovation Catalyst: The Digital Preservation Imperative
Cultural institutions across Europe were experiencing seismic shifts in visitor behavior post-2020. Traditional museum models struggled with decreased foot traffic, while digital-native audiences sought interactive, personalized cultural experiences. Kaunas City Museum recognized that preserving heritage required more than maintaining artifacts – it demanded innovative approaches to cultural storytelling.
The museum leadership approached BMCentrics seeking transformation partners who understood both technological possibilities and cultural sensitivities. Their vision: create digital experiences that honor historical significance while engaging modern audiences across multiple generations and cultural backgrounds.
Museum Director emphasized: “We needed partners who could translate our deep historical knowledge into compelling digital narratives. BMCentrics understood that technology should amplify our stories, not overshadow them.”
STRENGTH IN NUMBERS
Cultural Impact Metrics
BMCentrics’ heritage-focused approach yielded remarkable transformations in cultural engagement and operational efficiency. Our specialized museum automation tools created seamless experiences that enhanced rather than replaced traditional curatorial expertise.
Interactive exhibition engagement rates
International visitor satisfaction scores
Educational program participation growth
Bespoke Cultural Technology Solutions
Understanding that one-size-fits-all solutions fail in heritage environments, BMCentrics developed customized applications addressing the museum’s unique operational challenges:
Interactive Route Planning System (€2,400): Visitors can now navigate between the five museum locations – from Kaunas Castle’s medieval exhibitions to the Town Hall’s archaeological collections – with AI-powered assistance that suggests optimal touring sequences based on interests, available time, and current exhibition schedules. The system understands requests like “Show me the best 2-hour route covering Lithuanian folk music history” and provides personalized cultural journeys.
Comprehensive Event Management Platform (€3,200): Managing cultural programming across multiple historic venues – from castle tower concerts to folklore workshops – became streamlined through automated scheduling, capacity management, and visitor communication systems. The platform handles everything from intimate chamber music performances to large-scale Medieval Festival coordination.
- Multilingual Cultural Interpretation
- Accessibility Enhancement
- Educational Resource Integration
- Cultural Event Amplification